TeamYour business depends on your customers’ satisfaction, and to keep your customers happy, you need to interact with them. This can be a problem unless you are available 24/7, but there’s still something that you can do. You can use some of the free tools to create a bot for messaging, and an automated chatbot will make your customers feel like their needs are important to you. They will know that someone is always present to hear their concerns and desires, even if it’s just a bot. Building a chatbot sounds like a lot of work, but it’s not that difficult if you use some of the following free tools to create a bot for messaging.
1. Smooch
Smooch brings all the notifications together, so you’ll get notifications from your business apps like Trello and Slack, as well as those from messaging apps like Facebook Messenger. Incoming chat notifications are important, and this way, you’ll get to see all of them on a single platform.
2. ChattyPeople
Communicate with your customers through ChattyPeople because you’ll easily respond to their messages without any complex coding. This is a very simple platform, and you can easily integrate a bot you create with ChattyPeople with any popular eCommerce platform such as Shopify. This platform is entirely free, and you don’t have to write the code to create a bot.
3. Beep Boop
If you are willing to invest in your chatbots, try Beep Boop. It doesn’t work the same as the other free tools to create a bot for messaging, but it uses the source code that was made by other tools. Beep Boop integrates that code with Slack and Facebook Messenger. Connecting your bot with your primary business platform’s interface is pretty simple to do.
4. Chatfuel
Everyone who uses Facebook for business purposes could use Chatfuel too because this is one of the best free tools to create a bot for messaging. It will guide you through the process of creating a bot systematically, and you don’t have to have any knowledge of coding. Through simple hyperlinking, you can add content to Chatfuel and customize the responses of your bot.
5. MEOKAY
This is one of the free tools to create a bot for messaging whose sole purpose is to help businesses create conversational bots. You can use MEOKAY to create a perfectly functional bot without any developing experience. Transfer simple scenarios into advanced dialogue sequences that will help your customers feel like they’re communicating with an actual person.
6. API.ai
If all you need is a simple chatbot, use API.ai to create it. You can add advanced contextual functionality and dialog management support without any complications. It’s just an easy three-step process, and your bot will train itself during the time, so it will get better on its own.
7. Telegram Bots
Telegram is a big messaging app, but you can also use it to make a chatbot since Telegram’s code is available to the entire open source community. Since you can use their code, you can also their API. Your Telegram Bot will be able to send customized alerts, notifications, and reminders.
8. BotKit
One of the best free tools to create a bot for messaging is BotKit because it doesn’t only respond to customers, it can instead provide conversational responses. This is an amazing tool that’s great at mimicking natural human conversation.
9. Facebook Messenger Platform
Many people don’t know this, but you can also use the Facebook Messenger Platform to create a chatbot. However, to use this tool, you’ll need experience in development, and there are more than a few tools that you’ll have to install within the Facebook Messenger plugin to get started.
10. FlowXO
This is one of the best free tools to create a bot for messaging that has already made bots for big platforms such as Slack. FlowXO comes with artificial intelligence that we couldn’t even imagine before. It’s very flexible, and you can use it to create an amazing bot.
11. Botsify
Use Botsify’s free service or paid service to easily create a bot for your business. If you use the paid service, you’ll go through five simple steps of creating a bot and be done with it pretty quickly. Simply log into the site, connect your FB account, set up a webhook, and write the commands for your chatbot. Botsify will do the rest and deal with the customer service instead of you.
Choose one of these free tools to create a bot for messaging and decide by considering your customers’ needs. What are the common questions they ask? Program them into the chatbot, and it will save you a lot of effort and time, while at the same time giving your customers the 24/7 support they need.
